Profile

Product designer with 9 years leading user experience design within enterprise technology companies, transitioning from 13 years in software engineering and technical leadership.

Career evolution: Software Engineer (8 years) → Engineering Manager (2 years) → Product Owner (1 year) → Design Leadership in technical roles (7 years) → UX Architect (current).

Note on career path: Performed design leadership within engineering and technical roles at companies without formal design career ladders (Broadcom, Radisys) before transitioning to official UX title in 2025.

Design expertise in enterprise B2B/B2E products: financial technology, network management, AI platforms.

Track record of measurable outcomes: 50% workflow efficiency gains, 2x throughput improvements, 6-month product delivery in 18-month cycle organizations.

Core strengths: Enterprise product design, systems thinking, technical credibility, cross-functional collaboration, design operations in resource-constrained environments.

Design Experience

Sanas AI India Limited

Bangalore

UX Architect

June 2025 - November 2025

  • Established design function from ground up, defining design processes, research methodology, and stakeholder engagement frameworks

  • Drive product strategy and roadmap with engineering (15+) and product (5) stakeholders through user research

  • Conduct user research with enterprise customers to validate product direction and feature prioritization

Radisys India Private Limited

Bangalore

Senior Technical Specialist

April 2023 - June 2025  

Led user experience design for network management systems serving tier-2/3 broadband service providers. Designed for service engineers, NOC operators, and technical teams managing fiber networks.

Design outcomes:

  • Reduced integration engineer workflow time by 50% (240 minutes → 2-3 minutes) through automation-focused redesign, enabling 2x device throughput improvement

  • Led design for new market-entry product (CBAC Lite) from research through launch in 6 months vs. 18-month standard cycle

  • Designed automated acceptance test report generation, validated with integration engineers and shipped to production


Design approach:

  • Conducted contextual user research with integration engineers, pre-sales, and operations teams

  • Established rapid validation methodology using high-fidelity prototypes with cross-functional stakeholders

  • Built design-engineering partnership model and review cadence adopted across product organization

  • Hired and onboarded UI engineering capability for design system implementation

CA TECHNOLOGIES

A BROADCOM COMPANY

Bangalore

Engineering Program Manager, Level 5

April 2016 - March 2023

Led design strategy for fraud prevention and authentication products serving global financial institutions. Designed analytics platforms, authentication experiences, and operational tools for banks' fraud analysts and operations teams.

Design contributions:

  • Shaped product strategy for Digital Banking Application, defining multi-persona authentication experience for EMV 3DS compliance across banking channels

  • Designed Merchant Risk Analytics platform serving 100+ financial institutions, balancing complex data visualization with usability for technical and non-technical users

  • Created Risk Analytics dashboard for issuing bank fraud teams, enabling rapid transaction analysis and fraud pattern identification

  • Led design for CAP Editor, reducing bank challenge screen deployment from 16-23 weeks to 2-3 weeks through WYSIWYG editor approach


Organizational impact:

  • Established first UX function within 300-person security engineering organization, creating design processes and stakeholder engagement models

  • Drove accessibility compliance (WCAG 2.1 AA) across product portfolio, establishing standards and review processes adopted company-wide

  • Designed and maintained component library and design system across payment security products

  • Led design through 3 organizational restructurings, maintaining design continuity

  • Managed small design team (UX Designer, UI Engineer) while maintaining hands-on IC contribution

CA TECHNOLOGIES

A BROADCOM COMPANY

Bangalore

Senior Product Owner

January 2015 - March 2016

Product ownership for fraud analytics platform.

  • Transitioned from pure engineering to design-focused product thinking during this period.

  • Owned product backlog and roadmap based on customer feedback and business value

  • Defined user stories with acceptance criteria, conducted sprint planning with 23-person team

  • Collaborated with UX designers, architects, and engineering leads on solution design

Technical Experience

CA TECHNOLOGIES

Manager, Software Engineering

May 2013 - December 2014

Principal Software Engineer

June 2010 - April 2013

PayPal India

Senior Software Engineer

March 2009 - May 2010

SIEMENS INFORMATION

SYSTEMS

Senior Systems Engineer

April 2005 - August 2006

WIPRO TECHNOLOGIES

Project Engineer

October 2003 - March 2005

Education

M.Sc. Informatics (European Master) | University of Edinburgh, UK | 2006-2008

M.Sc. Media Informatics | RWTH Aachen, Germany | 2006-2008

B.E. Computer Science | SMVIT, Bangalore, India | 1999-2003

Skills

Design: Figma, Sketch, prototyping, user research, usability testing, design systems, accessibility (WCAG 2.1 AA), information architecture, interaction design

Technical: HTML/CSS/JavaScript, technical architecture understanding, API design collaboration

Research: User interviews, contextual inquiry, personas, journey mapping, competitive analysis

Certifications

Information Visualization | User Research - Interaction Design Foundation

SAFe 4.0 Program Consultant | SAFe Agilist | Certified Scrum Product Owner

Certified Secure Software Lifecycle Professional | ISC2

Patents

US Patent 10135992: Automating Notifications for Modification of Events Based on Geographic Positioning